Refund policy

Returns for United States orders

You may request a return within 15 days after delivery.

Change of mind or an incorrectly selected part number

Items must be unused and uninstalled. You are responsible for return shipping costs. The original shipping charge is not refundable for these returns. We do not charge a restocking fee.

Defective items, incorrect items or our fitment confirmation error

If you received a defective or incorrect item, or a part does not fit because the fitment information we confirmed was incorrect, contact us with your order number and details of the issue. We cover return shipping costs and refund the original shipping charge along with the returned item price. The unused and uninstalled condition for change-of-mind returns does not prevent you from reporting a defect discovered during installation.

How to request a return

Email support@genuinepartskorea.com within 15 days after delivery with your order number and reason for return. We will provide return instructions and the appropriate return address. Please contact us before sending an item back.

Refunds

We inspect returned items and issue the applicable refund within 3 business days after receiving the return. Your card issuer, bank or payment provider may take additional time to post the refund to your account.

Check fitment before ordering

If you are unsure, contact us with the part number and your vehicle VIN before ordering so we can help check compatibility.

Orders outside the United States

The terms above apply to United States orders. For return information for another destination, contact support@genuinepartskorea.com.